Webb & Associates - Who We Are

Webb & Associates 35 Fuller Street Canton, Massachusetts 02021
781-575-1600 (voice) 781-575-1477 (fax)

Webb & Associates was founded in 1991 by Joseph M. Webb to meet the needs of organizations requiring assistance with their voice and data communications requirements. With over fifteen years in the telecommunications industry, the professionals at Webb & Associates are able to provide your organizations with the expertise and experience that leads to sound, unbiased, practical solutions to their telecommunication needs.

Our belief here at Webb & Associates is that a consulting firm must provide expertise that is current with today's technology, experience that lends itself to the unique problems encountered with the use of today's technology and the competence to manage a project from its beginnings to fruition. Only then can our clients achieve their goals and service their customers (internal or external) in the most competent manner.

Webb & Associates works directly with client organizations to determine their business telecommunications needs. Our client projects include:

conducting complete system reviews to determine the best systems and services for your organization;

conducting a needs assessment to determine the appropriateness of IP Telephony and Voice over IP (VoIP) applications;

conducting independent IP Telephony/VoIP network assessments for your LAN and WAN;

conducting audits of telephone bills to resolve concerns with present vendors;

act as a mediator between your telephone system and network providers to resolve concerns;

assist in purchase of a new telecommunications system (design, solicitation and evaluation);

design, evaluate and implement call center applications for processing incoming call volume;

design and evaluate the correct network of services for your voice and data communications needs;

design and implement a new cable system for inside your building and between campus locations;

design, evaluate and implement such systems as voice processing, interactive voice response (IVR), unified messaging applications, wide area networks (WANs), virtual private networks (VPNs), Frame Relay and ATM networks, voice over IP applications, wireless network and systems, and Internet and world wide web access.

Webb & Associates works directly with your organization and its end users to determine the best solution for your unique needs. Our solutions are based on meeting your requirements now and into the future. Each client project is unique in its demands and complexity. However, our experience with a wide variety of projects allows us to bring practical solutions to each situation.

Webb & Associates is a fully independent consulting firm specializing in all facets of telecommunications management, problem resolution, network analysis and system design & acquisition.

The consultants at Webb & Associates have no “ties” or “hidden relationships” with vendors of telecommunications services or equipment. All firm revenue results from fees from our clients.

Our independence guarantees that the solution we recommend for you is the most efficient and cost effective solution available to meet your specific telecommunications needs. We will find the best solution and the best vendor to provide the systems or network that will enable your organization to use its telecommunications system as a tool toward meeting your internal goals.

The Professionals of Webb & Associates adhere to the Code of Ethics of the Society of Telecommunications Consultants (STC) an international organization of independent consultants.

Joseph Webb has been a member of the STC since 1986.

The expertise of the professionals at Webb & Associates is based on our endeavor to be at the forefront of the technology available to our clients.

To ensure this, professionals at Webb & Associates have served as advisors to manufacturers in the telecommunications industry and, through industry seminars and private manufacturer's briefings, are able to obtain the latest information to ensure the proper application and use of today's (and tomorrow's) technology to solve client concerns.

Our research capabilities also allow us to ascertain up-to-the-minute information on all aspects of the telecommunications industry. Our memberships in the Consultant Liaison Programs (CLPs) of all major telecommunications companies ensure that we have access to this information via telephone, private briefings, password database access or through the Internet.

In addition, we maintain membership in appropriate industry associations whose members share the same desire to explore new technology and maintain their skills at the sharpest level. Through this sharing of expertise and experience, the professionals at Webb & Associates are able to ensure that our clients are not on the "bleeding edge" of vendor offerings.

Webb & Associates prides itself on its experience with clients in various industries. In the past, professionals at Webb & Associates have worked with manufacturers, consulting firms, high technology companies, law firms, universities and colleges, healthcare organizations, insurance/financial firms and clients in local and state government.

With each distinctive client project, Webb & Associates has gathered experience and knowledge to assist future clients.

We are proud to provide you with a list of clients and associated contacts should you desire more information on our capabilities.

All in all, Webb & Associates believes that the key to a successful client relationship is to listen carefully, investigate fully and deliver what has been promised when it has been promised. At Webb & Associates, we strive daily to provide you with this level of comfort and believe that your organization will benefit from our commitment to this philosophy.

You may reach us in the standard number of ways:

Mailing Address
Webb & Associates

35 Fuller Street

Canton, Massachusetts 02021

Telephone

(781) 575-1600 (voice)
(781) 575-1477 (fax)

Electronic Mail

info@webbconsult.com

Webb & Associates 35 Fuller Street Canton, Massachusetts 02021 781-575-1600 (voice) 781-575-1477 (fax)

Webb & Associates was founded in 1991 by Joseph M. Webb to meet the needs of organizations requiring assistance with their voice and data communications requirements. With over fifteen years in the telecommunications industry, the professionals at Webb & Associates are able to provide your organizations with the expertise and experience that leads to sound, unbiased, practical solutions to their telecommunication needs. Our belief here at Webb & Associates is that a consulting firm must provide expertise that is current with today's technology, experience that lends itself to the unique problems encountered with the use of today's technology and the competence to manage a project from its beginnings to fruition. Only then can our clients achieve their goals and service their customers (internal or external) in the most competent manner. Webb & Associates works directly with client organizations to determine their business telecommunications needs. Our client projects include: conducting complete system reviews to determine the best systems and services for your organization; conducting a needs assessment to determine the appropriateness of IP Telephony and Voice over IP (VoIP) applications; conducting independent IP Telephony/VoIP network assessments for your LAN and WAN; conducting audits of telephone bills to resolve concerns with present vendors; act as a mediator between your telephone system and network providers to resolve concerns; assist in purchase of a new telecommunications system (design, solicitation and evaluation); design, evaluate and implement call center applications for processing incoming call volume; design and evaluate the correct network of services for your voice and data communications needs; design and implement a new cable system for inside your building and between campus locations; design, evaluate and implement such systems as voice processing, interactive voice response (IVR), unified messaging applications, wide area networks (WANs), virtual private networks (VPNs), Frame Relay and ATM networks, voice over IP applications, wireless network and systems, and Internet and world wide web access. Webb & Associates works directly with your organization and its end users to determine the best solution for your unique needs. Our solutions are based on meeting your requirements now and into the future. Each client project is unique in its demands and complexity. However, our experience with a wide variety of projects allows us to bring practical solutions to each situation. Webb & Associates is a fully independent consulting firm specializing in all facets of telecommunications management, problem resolution, network analysis and system design & acquisition. The consultants at Webb & Associates have no “ties” or “hidden relationships” with vendors of telecommunications services or equipment. All firm revenue results from fees from our clients. Our independence guarantees that the solution we recommend for you is the most efficient and cost effective solution available to meet your specific telecommunications needs. We will find the best solution and the best vendor to provide the systems or network that will enable your organization to use its telecommunications system as a tool toward meeting your internal goals. The Professionals of Webb & Associates adhere to the Code of Ethics of the Society of Telecommunications Consultants (STC) an international organization of independent consultants. Joseph Webb has been a member of the STC since 1986. The expertise of the professionals at Webb & Associates is based on our endeavor to be at the forefront of the technology available to our clients. To ensure this, professionals at Webb & Associates have served as advisors to manufacturers in the telecommunications industry and, through industry seminars and private manufacturer's briefings, are able to obtain the latest information to ensure the proper application and use of today's (and tomorrow's) technology to solve client concerns. Our research capabilities also allow us to ascertain up-to-the-minute information on all aspects of the telecommunications industry. Our memberships in the Consultant Liaison Programs (CLPs) of all major telecommunications companies ensure that we have access to this information via telephone, private briefings, password database access or through the Internet. In addition, we maintain membership in appropriate industry associations whose members share the same desire to explore new technology and maintain their skills at the sharpest level. Through this sharing of expertise and experience, the professionals at Webb & Associates are able to ensure that our clients are not on the "bleeding edge" of vendor offerings. Webb & Associates prides itself on its experience with clients in various industries. In the past, professionals at Webb & Associates have worked with manufacturers, consulting firms, high technology companies, law firms, universities and colleges, healthcare organizations, insurance/financial firms and clients in local and state government. With each distinctive client project, Webb & Associates has gathered experience and knowledge to assist future clients. We are proud to provide you with a list of clients and associated contacts should you desire more information on our capabilities. All in all, Webb & Associates believes that the key to a successful client relationship is to listen carefully, investigate fully and deliver what has been promised when it has been promised. At Webb & Associates, we strive daily to provide you with this level of comfort and believe that your organization will benefit from our commitment to this philosophy. You may reach us in the standard number of ways: Mailing Address Webb & Associates 35 Fuller Street Canton, Massachusetts 02021 Telephone (781) 575-1600 (voice) (781) 575-1477 (fax) Electronic Mail info@webbconsult.com